Wanted to take a minute to send a note thanking you for the wonderful customer service that your organization provides. It is exemplary in all facets. I’ve dealt with sales, installation, on site service, and telephone support to name a few. Everyone I’ve dealt with is knowledgeable, skilled and personable. I was reminded of this again after calling yesterday and speaking to Angel and having Jerry make a service call today. Being a 66 year young maintenance man I’ve dealt with a lot of people and organizations through the years. With customer service falling by the wayside recently it’s always a pleasure to deal with a Top Notch group such as yours. Yours is a shining example of the type of service that companies should provide. Keep up the good work and please pass this along to everyone .
In 2015, I decided to pursue a new business venture. As an owner of an existing building with the ideal demographics for a laundromat, I decided to reach out to Laundry Systems. There were other vendors that wanted my business but I felt like they were not a good fit for me. I felt comfortable working with Jeff Large and his team because they were local as well as having the latest state of the art equipment available for my new business. I felt like their equipment would outlast the competitors and utilize the least amount of energy which would help my bottom line. One year later, I still feel the same about their equipment's durability and low utility usage. The best part about the Express machines which Laundry Systems installed for me is the amount of time customers are able to get in and out. Almost all of our customers are able to wash and dry their laundry in under an hour which is unheard of in many laundromats. This has helped our turnover ratio and allows more customers to use the machines. Our business has steadily increased over the months and we have a positive outlook on 2018. As business owners, we many times worry about nearby competition. With our machines and business layout, we are confident there aren't many laundromats in the area that can compete with our business strategy and equipment. This has definitely given us a peace of mind running our business and seeing repeat customers. Hopefully in the future we can open a 2nd laundromat business and without hesitation I will be contacting Laundry Systems again.
If the goal is to improve quality and the life of your linen while controlling costs, then Laundry Systems is your one stop shop. Jeff Large, owner of Laundry Systems, has created a perfect "platform" with Continental equipment options, service and detergent. It allows operators to streamline time management with less vendors that are always pointing the finger at each other. It's a total win-win for us. We have partnered with Laundry Systems now for over 9 years and have been completely satisfied with the sales side and service. Time is money these days and with Margaritaville's resort growth and occupancy levels, it's definitely and "no brainer" to continue with Laundry Systems as we develop two more resorts in the next 18 months. Onward and Upward!
We have been a customer of Laundry Systems of Tennessee for over 17 years. They have provided us with all of our laundry equipment and products. They have continuously provided amazing service and have always been just a phone call away when we have an emergency. In our business, emergencies only happen during the holidays, but they always get someone out to help us get through. Great products, but most of all the outstanding customer service is what will continue to make us a loyal customer
Laundry Systems of Tennessee has always come through for us. We've been using them consistently for the past 18 years, and purchased over 50 machines from them. If there is ever a question of an issue Jeff and his team ensure that we are satisfied